Chief Operating Officer (COO) Programme

Excel as a strategic operations leader
Country/Region
Total Work Experience

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Customised design for your success

The Chief Operating Officer Programme has been expertly designed with the needs of busy senior executives in mind. It offers the flexibility to customise your learning for maximum impact, with a convenient combination of online and live virtual sessions.

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Adaptable

Learn online at your own pace in accordance with your work schedule. Deepen your knowledge in select areas of interest relevant to your organisation or career with a choice of topical elective modules.

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Reflective

Benefit from a highly interactive learning experience that emphasises a practical application of concepts. Engage in focused business simulations to expand on any knowledge gaps.

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Connected

Join a leading international business school and educator of C-suite executives with one of the largest alumni bases of COOs. Become part of an extensive global network of operations professionals.

Programme director

Programme director

“Organisations today require visionary COOs who can balance innovation with operational leadership to achieve growth and profitability in the uncertain business environment. INSEAD Executive Education imparts essential skills and knowledge to help you spearhead strategic planning, champion change and excel as a partner to the CEO.”

– Professor Guillaume Roels

The Timken Chaired Professor of Global Technology and Innovation

What you will learn in this programme

The Chief Operating Officer Programme will enable you to:

  • Develop your operational thinking into strategic thinking, and articulate new strategic initiatives

  • Evaluate how a shift from an operational to a strategic mindset can transform your organisation, both inside and outside

  • Tackle large-scale problems by leveraging your operational excellence, working beyond your boundaries and acting as a strategic leader

  • Articulate the concepts of value creation and value capture by adopting a customer-centric perspective

  • Discuss how analytics, organisational agility, ecosystems’ capabilities and sustainability may enable your organisation to create more value

  • Evaluate your leadership capacities, including how to make decisions and navigate cognitive biases

  • Understand how to leverage your team, and use negotiations to create value

  • Define how strong leadership ability can influence teams and drive change at an organisational level.

Key programme features

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Experiential sessions

Test your understanding of key concepts through business simulations and live sessions.

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Action learning project (ALP)

Apply your learnings to create an action plan for executing a high-impact business strategy.

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Acclaimed case studies

Explore award-winning case studies with a focus on contemporary issues for COOs.

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Peer interaction

Experience a high level of engagement with accomplished global peers, and exchange diverse perspectives.

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Alumni benefits

Gain INSEAD alumni status upon completion of the programme, and receive select alumni benefits.

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Programme facilitator

Craft your learning journey in line with your career goals with a programme facilitator assigned to your cohort.

Curriculum

The comprehensive curriculum has been developed by renowned thought leaders in business management. It includes a core component and a choice of three electives so that you can tailor your learning journey. The core modules span three areas crucial for every COO position today: strategy, business acumen and executive leadership.

Note: Participants may take anywhere from eight to ten months to complete the programme depending on individual schedule and programme selections.

Meet the faculty

The global team of cross-disciplinary INSEAD faculty includes experts in technology and operations management, strategy, accounting, economics and organisational behaviour.

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Guillaume Roels

Programme Director for the Chief Operating Officer (COO) Programme, Professor of Technology and Operations Management, The Timken Chaired Professor of Global Technology and In...

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Noah Askin

Visiting Professor of Organisational Behaviour

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Atalay Atasu

Professor of Technology and Operations Management, The Bianca and James Pitt Chair in Environmental Sustainability

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Daniel A. Bens

Professor of Accounting and Control

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Maria Guadalupe

Professor of Economics, The Goltz Fellowship in Business and Society INSEAD

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Li Huang

Associate Professor of Organisational Behaviour

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Chengyi Lin

Affiliate Professor of Strategy

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Ville Satopää

Assistant Professor of Technology and Operations Management

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Andrew Shipilov

Professor of Strategy The John H. Loudon Chaired Professor of International Management Chair, Strategy Area

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Manuel Sosa

Professor of Technology and Operations Management Chair, Technology and Operations Management , Director of the Heinrich and Esther Baumann – Steiner Fund for Creativity and B...

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Wolfgang Ulaga

Professor of Management Practice Co-Director of INSEAD Marketing and Sales Excellence Initiative (MSEI)

Programme facilitator

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Jill Kravetz

Pop-up business partner, hands-on founder advisor, fractional CxO

Jill Kravetz is a multifaceted executive with experience starting and operating several businesses across sectors. Kravetz is frequently called on by business owners and senio...

Project work

The ALP is a crucial practical aspect of the programme. You will apply programme insights to prepare an action plan that identifies and solves real-world operational issues in your company or industry based on the four pillars of operational leadership. Regular check-in sessions and feedback from your programme facilitator and peers will assist you in refining your road map.

Certificate

Certificate

Upon completion of the programme, participants will be awarded a verified digital certificate by INSEAD Executive Education.

Who is it for?

The Chief Operating Officer Programme is ideal for:

  • New and emerging COOs looking to gain strategic insights to drive operational excellence in their organisations

  • Heads of operations and operations leaders looking to advance into C-level positions and gain executive leadership skills to enhance their existing skill set.

Participants should have:

  • A minimum of 10 years of work experience

  • Fluency in written and spoken English

  • International exposure (preferred)

Alumni benefits

Join INSEAD’s powerful global network of more than 66,000 alumni in over 180 countries, and receive select benefits, including:

  • Access to more than 1,000 events and programmes annually organised by INSEAD and the INSEAD Alumni Association

  • Access to the INSEAD Alumni Lifelong Learning programme

  • Career development for alumni, including career coaching, peer-to-peer advising and mentoring programmes

  • Benefit from preferential rates on in-person INSEAD Open Enrolment Programmes and Open Online Programmes

  • Networking tools and a lifelong INSEAD email.

*Upon completion of the programme, graduates of the Chief Operating Officer Programme will gain complimentary alumni status for a period of three years. A minimal annual membership fee will be required to maintain the status thereafter.

FAQs

Connect with a programme advisor for a 1:1 session

Early registrations are encouraged. Seats fill up quickly.

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